FAQs

Thank you for booking a skincare/makeup service with us. Below is some information you should know before your upcoming appointment.

 

  1. What is your cancellation policy? If you can not make your appointment, please let us know within 48 hours of your scheduled appointment.

  2. What if I have allergies or sensitive skin? Once you book your appointment, you will automatically receive a questionnaire via email which you will fill out and send back to us telling us anything you would like us to know prior to your appointment.

  3. Should I arrive earlier than my scheduled time? Please arrive 15 minutes prior to your scheduled appointment as to allow for covid-19 protocol  and to fill out an intake form which provides us with vital health information used to determine service products and protocol.  If we are coming to your required destination for a makeup application, we will arrive 15 minutes early to follow covid-19 protocol and to set up our makeup station.

  4. Do I need to prep my skin or take off makeup before my appointment? You do not need to prep your skin in any way. We will do that for you. We would appreciate you removing makeup before your appointment but if you are not able to, we would be happy to do it for you.

  5. What forms of payment do you accept? We accept cash and all major credit cards: Visa, Mastercard, Discover and American Express.

  6. What if I have more questions? If you have any questions or concerns about your appointment please contact us by phone or email and we will be happy to respond quickly.